Ethics & Compliance Learning
Learning in the Flow of Work: Why Successful Compliance Training Depends on It
“Learning in the flow of work” is essential for contemporary workplace training. Many employees often perceive traditional training as mere information overload. Yet, the hallmark of effective training is when employees feel deeply connected to the content, leading to better understanding, retention, and practical application in their subsequent tasks. Such training is undeniably invaluable.
The increased relevance of learning in the flow of work is primarily due to the fact that, in today’s era of rapid technological advancements and information surges, training sessions need to provide both context and tangible real-world applications. Many conventional training techniques, while still having some merit, are now becoming obsolete and require a significant update.
The Role of Compliance in Training: Laying the Foundation to Get COI Training Right
Every robust structure starts with a solid foundation. In the corporate world, this foundation is the Conflicts of Interest (COI) training. More than a checkbox exercise, COI training ensures business ethics remain uncompromised. Overlooking this fundamental training could potentially steer a company towards ethical lapses and the associated legal ramifications.
Naturally, COI and compliance go hand-in-hand. Going deeper, at the core of compliance is the act of attestation—a declaration of understanding and commitment. Truly comprehending the material is pivotal for genuine attestation. Otherwise, without the context and understanding fostered by effective training, attestations risk becoming hollow rituals.
This lack of depth is a real issue for numerous companies.
Advocating for Learning in the Flow of Work: A Shift from Traditional Approaches
“Learning in the flow of work” is emerging as a method to integrate paced learning with routine tasks, ensuring each piece of information is both relevant and immediately actionable. Ideally, this blend of integration and gradual implementation means education becomes an organic part of an employee’s daily duties.
Data supports the effectiveness of this “learning in the flow of work” approach. As Harvard Business Review noted, for instance, many successful professionals and top companies are embracing “learning in the flow of work”. This is a strategy where learning is smoothly integrated into daily tasks.
At its heart, it comes down to incorporating learning as an ongoing part of the work. This is not adding more meetings or tasks but reimagining existing workflows. For example, noted HBR, maybe teams now use “mistake moments” to share and learn from missteps, thereby normalizing failure. Managers integrate strength-based feedback into regular interactions, facilitating real-time learning. Or the “Pitch, Prototype, Pilot” framework that is gaining traction, fostering innovation and experimentation in daily responsibilities.
By making learning a daily practice in ways like these, employees foster personal growth while collectively shielding organizations from future uncertainty.
New at SAI360: Our October 2023 Product Launch Update
SAI360 is leading the way in delivering Ethics and Compliance learning in the flow of work with the recent launch of its COI Management software module. The module comes pre-configured with best-in-class COI training courses that launch within the module providing relevant content at the right time, as a precursor to attestation. This solution harnesses the power of learning in the flow of work to ensure training information is both absorbed and utilized. It offers companies a refined tool to navigate modern governance’s intricate landscape.
The COI Management module simplifies the process of reporting and overseeing conflict discussing preset templates for the most frequently encountered conflict sources. An intuitive drag-and-drop template builder can be used to incorporate additional conflict sources and factors unique to your organization, ensuring compliance with changing COI standards. The attestation process can be managed and tracked using scheduled initiatives and automated onboarding and offboarding processes.
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